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Dubai
Palace Downtown
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75 photos
Palace Downtown Dubai Exterior photo This is an interior photograph that conveys a feeling of luxury, warmth, and dramatic ambiance. **Setting and Atmosphere:** The scene appears to be a sophisticated hotel room or upscale residence. The room is draped in rich, heavy curtains in shadesPalace Downtown Dubai Macro Details photo The Palace Downtown DubaiPalace Downtown Dubai Exterior photo This is a warm and relaxing photo depicting a spa treatment or massage session. **Here's a detailed description:** * **Subject:** The central focus is a young woman lying down, appearing to be receiving care. She has dark hair and is resting her
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up to 10% cheaper
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From178US$ /night
Check-in
05Jun2026Select date
Check-out
06Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Sheikh Mohammed Bin Rashed Boulevard, Downtown Dubai, Po Box 9770, Dubai, United Arab Emirates, Dubai, United Arab Emirates, 9770
-
Steps from The Dubai Fountain
Perfect
9.0
9.3
/10
4.9
4.6
/5

Loved by Palace Downtown guests

  • Cute staff
  • Beautiful room
  • Excellent service
  • Delicious breakfast
  • Amazing views
"Its location was perfect and the view of the Burj Khalifa as dining or at the pool amazing."
Kathy from New Zealand
read full review
"We had a diplomatic suite room no. 459 which has a fantastic view of the Burj Khalifa and part of the fountain show from the balconies."
CosSwitzerland from Switzerland
read full review
"If you eat in Thiptara you're overlooking the fountain and Burj Khalifa."
Wendy
read full review

5-star Arabian luxury at Palace Downtown Dubai

Amenities

Palace Downtown offers an exquisite array of amenities with direct access to Dubai Creek. Guests can unwind in the grand pool complex featuring private cabanas and stunning views. The hotel's unique approach to personalized service guarantees that every guest receives tailored attention.

Rooms

The hotel consists of 242 spacious guest rooms and suites, all offering breathtaking views of either the Burj Khalifa or the Dubai Fountain. Each room is equipped with private balconies, allowing guests to fully enjoy the surrounding scenery. For a touch of luxury, the hotel includes opulent suites with exclusive lounge access.

Location

Palace Downtown is strategically located near the Dubai Mall, offering easy access to the city's most iconic attractions. The hotel overlooks Dubai Creek, providing a tranquil escape from the busy city life. Its proximity to Burj Khalifa adds even more allure for those seeking world-class experiences.

Dining

Palace Downtown hosts several renowned dining venues, including Asado, which specializes in authentic Argentine cuisine. The Thiptara restaurant is famous for its Thai dishes paired with stunning views of the Dubai Fountain. Guests can also indulge in traditional Arabian fare and international favorites at the hotel's casual dining option.

Wellness

The hotel features a luxurious spa that offers a variety of treatments and therapies inspired by ancient Middle Eastern traditions. With a comprehensive menu of wellness services, the spa is a sanctuary for relaxation and rejuvenation. Additionally, the fitness center provides state-of-the-art equipment for all fitness enthusiasts.

Highlights

Location: Direct access to Dubai Creek

Rooms: 242 spacious guest rooms

Dining: Asado and Thiptara restaurants

Wellness: Luxurious spa with Middle Eastern treatments

Must-do experiences

  • Catch the sunset with views from the Dubai Frame for stunning photos.
  • Savor the local dish, Shawarma, at Al Mallah on 2nd of December Street.
  • Visit the Alserkal Avenue for a taste of contemporary art and culture.
  • Explore the Al Fahidi Historical Neighborhood for a glimpse of old Dubai.
  • Don't miss the Dubai Gold Souk for unique shopping and vibrant atmosphere.
View all

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Junior Suite Lake View
Junior Suite Lake View
2 persons
755 sq. feet 
1 King-size bed
Shower
Coffee machine
room details
Deluxe Lake View Room
Deluxe Lake View Room
2 persons
550 sq. feet 
1 King-size bed
Shower
Coffee machine
room details
Diplomatic Suite Lake View
Diplomatic Suite Lake View
2 persons
1135 sq. feet 
1 King-size bed
Shower
Coffee machine
room details
Deluxe Room Fountain View
Deluxe Room Fountain View
2 persons
550 sq. feet 
1 King-size bed
Shower
Coffee machine
room details
Click button to see more rooms
Show all rooms
Show all roomsLess

Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Perfect
9.1/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Laundry
  • Dry cleaning

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • iPad
  • Direct dial telephone
  • AM/FM alarm clock
Show more

Dining Onsite

Dining at Palace Downtown is a delightful exploration of diverse culinary traditions. Guests can savor authentic Middle Eastern flavors, indulge in British classics, or experience the vibrant tastes of Asia, all within enchanting settings overlooking serene waterways or lush gardens.
Palace Downtown Dubai Restaurant photo The Dubai Fountain
Palace Downtown Dubai Restaurant photo Afternoon tea at the Emirates Palace Hotel, Abu Dhabi, United Arab Emirates
Palace Downtown Dubai Restaurant photo The Westin Dubai

Al Bayt

British and Middle Eastern
Ambiance
Traditional and Romantic
Key Offerings
High tea served with delicately crafted pastries and savory bites in a classic setting.
Reservation
Recommended
High tea only

Buhayra Lounge

Middle Eastern and bar snacks
Ambiance
Traditional and Romantic, poolside
Key Offerings
Sundowners, shisha, and high-end bar snacks including a caviar tasting platter in a relaxed setting.
Reservation
Not needed
High tea only

Fai

Asian
Ambiance
Traditional and Romantic, set within the scenic Palace Gardens
Key Offerings
A menu inspired by Asian flavors complemented by serene garden views.
Reservation
Recommended
High tea only

Thiptara

Thai
Ambiance
Romantic, with enchanting views over the lake
Key Offerings
Award-winning Bangkok-style seafood in a serene waterside setting.
Reservation
Recommended
Hours vary

Ewaan

Mediterranean and Middle Eastern
Ambiance
Family friendly and Romantic
Key Offerings
An all-day dining experience featuring a varied buffet for breakfast, lunch, and dinner.
Reservation
Not needed
06:00 - 00:00 daily, with brunch options on Fridays

Palace Downtown Location

Sheikh Mohammed Bin Rashed Boulevard, Downtown Dubai, Po Box 9770, Dubai, United Arab Emirates, Dubai, United Arab Emirates, 9770
Map view
Sheikh Mohammed Bin Rashed Boulevard, Downtown Dubai, Po Box 9770, Dubai, United Arab Emirates, Dubai, United Arab Emirates, 9770
City landmarks
Mall
The Dubai Mall
3400 ft
Tower
Burj Khalifa
5200 ft
Aquarium
Dubai Aquarium & Underwater Zoo
3600 ft
Theme Park
Kidzania
3900 ft
Museum
The Green Planet by Meraas
1.3 mi
Landmark
Lux Crawl
3100 ft
Gallery
Mb & f M.a.d'gallery
2200 ft
Landmark
Burj Khalifa-View from Top
2300 ft
Shopping Area
Bay Avenue
1.5 mi
Landmark
Dubai Hills Golf Club
3200 ft
Park
Safa Park
1.9 mi
Gallery
Empty Quarter
1.4 mi
Gallery
Opera Gallery Dubai
1.4 mi
Gallery
Cuadro
1.5 mi
Landmark
Emirates Towers
1.7 mi
Night club
Mint Leaf of London
1.1 mi
Nearby
Fountain
The Dubai Fountain
800 ft
Bridge
Souk Al Bahar
1300 ft
Museum
Dubai Dino
1800 ft
Square
Burj Plaza
700 ft
Doha St. Sheikh Zayed Rd Dubai Mall; Mohammed Bin Rashid Boulevard
Gallery One Dubai Mall
1200 ft
Bur dubai Building 20
Bastakia Quarter
1700 ft
Park
Burj Park
2600 ft
Downtown Dubai,near burj khalifa - Dubai - United Arab Emirates
Burj Lake
900 ft
Park
Burj Park by Emaar
1700 ft
Square
Dubai Lake Fountain Ride
1100 ft
Gallery
Gallery One
1100 ft
Financial Center Rd - Dubai - United Arab Emirates
Dubai Ice Rink
1800 ft
Mall
Toko Dubai
1300 ft
Financial Center Rd - Dubai - United Arab Emirates
Candylicious
1800 ft
Restaurants
Ewaan
300 ft
Mohammed Bin Rashid Boulevard Ground Level
The Meat Co
600 ft
Souk Al Bahar
Shakespeare and Co
400 ft
Souk Al Bahar
Claw Bbq
1000 ft
Souq al Bahar Downtown
Social House
1400 ft
101 Dubai - Al Ain Rd Between The Dubai Fountain and Star Atrium
Al Bayt
200 ft
Palace Downtown
Kanpai
600 ft
Souk Al Bahar
At.Mosphere
5200 ft
122nd Floor
Sammach
700 ft
Souk al Bahar Sheikh Mohammed Bin Rashid Boulevard Level 2
Explore Dubai
Explore Downtown Dubai
Top Attractions
Activities
Dining
Entertainment
The Dubai Fountain
The Dubai Fountain
3 minutes' walk
A stunning choreographed water show set on Burj Khalifa Lake, known for its interactive performances and music.
Burj Khalifa
Burj Khalifa
19 minutes' walk
The tallest building in the world, offering breathtaking views and a unique visitor experience at the observation deck.
Dubai Aquarium & Underwater Zoo
Dubai Aquarium & Underwater Zoo
13 minutes' walk
A mesmerizing underwater experience featuring thousands of aquatic animals, located within The Dubai Mall.
Kidzania
Kidzania
15 minutes' walk
An interactive children's edutainment center, where kids can explore various professions in a safe and fun environment.
Thrill-seeking Adventures at Wild Wadi Water Park
15 minutes' drive
Enjoy exciting water slides and attractions in this popular water park, ideal for family fun and adrenaline seekers.
Relaxation at Sofitel Spa
10 minutes' drive
Experience rejuvenating treatments and wellness sessions designed for relaxation, just a short ride from the hotel.
Ewaan
Ewaan
1 minute' walk
Traditional Middle Eastern cuisine in a luxurious setting, offering an extensive buffet and à la carte options.
The Meat Co
The Meat Co
3 minutes' walk
A stylish steakhouse with a vibrant atmosphere, famous for its premium meat cuts and diverse menu selections.
Shakespeare and Co
Shakespeare and Co
2 minutes' walk
An elegant café featuring a mix of international dishes, known for its charming decor and delectable bakery items.
Dubai Opera
15 minutes' walk
A stunning architectural masterpiece, offering a range of performances from opera to concerts, ensuring a vibrant cultural experience.
At.mosphere Lounge
10 minutes' walking
Located on the 122nd floor of Burj Khalifa, this upscale lounge offers a chic ambiance and spectacular views of Dubai.
Getting around
City Centre
Dubai23 min  ·  1.2 mi
Airports
Dubai Creek SPB (DCG)21 min  ·  8.6 mi
Dubai (DXB)27 min  ·  11.0 mi
Train
Business Bay Station15 min  ·  4000 ft
Underground
Burj Khalifa / Dubai Mall15 min  ·  4000 ft
Bus
Bus stop6 min  ·  1700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs AED 160 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, Russian, Arabic, Bulgarian, Hindi, Tagalog / Filipino
Year renovated:
2008
Number of floors:
7
Number of rooms:
242
Former name
Sofitel / Palace Old Town

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Review summary
Based on recent reviews
Powered by AI
The Palace Downtown is highly praised for its prime location, offering easy access to the Dubai Mall and stunning views of the Burj Khalifa and the fountain show, which many found charming. The spacious and elegantly decorated rooms, some featuring balconies, contribute to a luxurious feel. While some guests have noted that the pool is a bit small for the size of the hotel, most agree that the hotel's traditional style and proximity to attractions like the Souk Al Bahar and Time Out Market make it a worthwhile experience.
Show moreShow less
Review score
Based on 2905 verified reviews
9.4/10
Perfect
94%
Recommend
Location
9.6/10
Staff
9.3/10
Value for money
8.3/10
Paid Wi-Fi
8.7/10
Pros
Excellent location
Stunning views
Attentive service
Spacious rooms
Cons
Rude staff
Heavy perfume
Lack of empathy
Guest reviews
based on 2905 reviews
9.4/10
based on 3617 reviews
9.0/10
walter from germany
Single
deluxe lake view room
3 nights in November 2025
|
Reviewed: February 17, 2026
9.0/10

really good stay

perfect locationpersonalized treatmentamazing aromahelpful staff
I found the location to be perfect. the hotel team provided personalized treatment. the aroma throughout the hotel was amazing. This. the front desk staff was always helpful.
the breakfast buffet could use a little improvement, though the food was okay.
Facilities
9/10
the hotel offers a large outdoor swimming pool with many sun loungers. the fitness center includes modern equipment such as treadmills and stationary bikes. guests have direct access to nearby shopping malls.
Dining
8/10
The hotel provides a diverse breakfast buffet with international options and fresh pastries. several on-site restaurants offer various cuisines, including thai food. a lounge serves snacks and beverages throughout the day. It is very convenient.
Service
10/10
the staff is attentive and helpful, providing prompt assistance. housekeeping ensures the rooms are cleaned daily to high standards. the front desk efficiently handles check-in and check-out procedures, they are very professional.
0 Helpful
|
Show less
Luna from Spain
Couple
deluxe lake view room
3 nights in November 2025
|
Reviewed: December 30, 2025
9/10

lovely burj view

balcony viewscentral location
the balcony provided great views of the burj khalifa. i especially enjoyed the fountain show (it was quite charming!). the location was really central, a big benefit.
0 Helpful
logan from united states
Single
deluxe lake view room
4 nights in November 2025
|
Reviewed: December 23, 2025
9.0/10

amazing stay!

prime locationattentive staffsuper clean service
the location is totally unbeatable! it is super close to all the main attractions , and the staff were pretty good too. the room service was prompt , and everything was super clean. plus , the pool area was a total oasis!
Facilities
9/10
the fitness center includes modern equipment , such as treadmills , elliptical machines , and free weights , allowing guests to maintain their workout routines. the spa provides massage therapies , facial treatments , and body wraps , promoting relaxation. the outdoor pool has temperature control , ensuring comfortable swimming.
Dining
8/10
the hotel includes several on-site dining options , ranging from casual cafes to upscale restaurants , with a variety of cuisines. breakfast provides a buffet with hot and cold dishes , fresh juices , and pastries , ensuring a satisfying start. the lobby lounge serves afternoon tea.
Location
10/10
the hotel is near the city center . several restaurants and cafes are within walking distance , giving many choices for dining. public transportation is close , which allows easy access to other parts of the city.
0 Helpful
|
Show more
harry from united kingdom
Single
deluxe lake view room
3 nights in November 2025
|
Reviewed: December 14, 2025
7/10

balanced stay with minor drawbacks

hotel locationwell-kept gymgood workoutlimited amenitiestoilet issuebreakfast buffet
the hotel location was great. it was close to everything i needed. the gym was well-kept and had everything for a good workout (i especially liked the treadmills).
The bathroom amenities were limited. i expected more variety for a hotel like this. the toilet in the room had issues, requiring maintenance . the food at the breakfast buffet was not great. It seemed like leftovers from the previous night were being reused.
0 Helpful
Harry from United Kingdom
Family with children
Deluxe Lake View Room
4 nights in November 2025
|
Reviewed: November 24, 2025
9.7/10

fantastic location with luxurious amenities

wonderful smellclean hotelunbelievable viewslate night noise
the hotel smelled wonderful and was really clean. yousef. my fountain room provided unbelievable views. the pool was beautiful, and the staff laid out towels and ice water.
i experienced noise late into the night . requesting earplugs might be necessary. traffic control at the nearby mall could also mean a longer walk back to the hotel.
Location
10/10
the hotel is in a unique location. it is within walking distance to many attractions. its proximity to the time out market and the shopping mall is excellent.
Rooms
9/10
the room was super clean and smelled great. it had a cozy vibe. it. the housekeeping staff ensured everything was perfect, and there was not a single thing out of place.
Facilities
10/10
the pool itself is immaculate and always clean. the pool team were really nice too. this contributed to feeling like the best holiday ever. the team's service was special.
0 Helpful
|
Show more
Questions of the users
About Palace Downtown
Is it possible to request an extra bed for my room during my stay?
12 January 2025
An extra bed can be arranged based on availability upon arrival. Please inquire at the front desk for assistance.
Are there any services available for guests with mobility challenges?
25 February 2025
The hotel offers a complimentary standard wheelchair for guests during their stay. For motorized options, alternate arrangements may need to be made.
Can meals be prepared for young children based on specific dietary requirements?
30 March 2024
The hotel provides room service where customized meals for your little one can be ordered as per your specifications.
Does the provided room feature a clear view of the fountain?
18 April 2024
The room does indeed feature a lovely, unobstructed view of the fountain.
What are the costs associated with the airport shuttle service?
10 May 2025
The airport shuttle service is priced at AED 315 per vehicle, per way. Ensure to provide flight details at least 24 hours in advance to facilitate arrangements.
Are family-friendly accommodations available, such as connecting rooms?
7 June 2025
Yes, connecting rooms are available, though their availability will be subject to confirmation upon arrival.
What are the check-in and check-out timings at the hotel?
22 July 2024
Check-in time is at 15:00 hrs, while check-out is at 12:00 hrs. Guests may store their luggage at the concierge if arriving early.
Are there facilities available for children, such as a dedicated pool area?
14 August 2024
Yes, the hotel features a children's pool, allowing young guests to enjoy safe aquatic fun during their visit.
Is it allowed to have visitors during my stay?
3 September 2025
In-house guests can have visitors, provided they register at the reception desk. However, overnight stays for visitors are not permitted.
Do you offer a selection of alcoholic beverages at the hotel?
15 October 2024
Yes, the hotel serves a variety of alcoholic beverages for guests to enjoy during their stay.

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Check-in
05Jun2026Select date
Check-out
06Jun2026Select date
Rooms and Guests2 Guests, 1 Room
  • Overview
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