PALACE DOWNTOWN, Dubai – A Smart Stay in the City
About the Hotel
Rooms & Suites
Palace Downtown offers 242 rooms and suites with Arabian-style decor and private balconies. Each room includes a fully-automated iPad, interactive LED TV, and complimentary Wi-Fi. The Diplomatic Suites feature separate living rooms and guest bathrooms, while the Palace Suites have attached guest bathrooms and luxurious drapery. All rooms have views of either the Dubai Fountain or Burj Khalifa.
Dining Options
Ewaan serves all-day buffets with Mediterranean and Middle Eastern dishes, including breakfast with beef, bacon, and Arabian bread pudding. Thiptara specializes in royal Thai cuisine with views of the Dubai Fountain. FAI is an Asian-inspired lounge in the Palace Gardens, and Buhayra Lounge offers poolside shisha and caviar tasting platters.
Leisure & Wellness
The hotel has a palm-fringed outdoor pool and a fitness center with a Hypoxi Trainer. The spa includes separate male and female hammams, steam rooms, and monsoon showers. Guests can book guided yoga classes or relax in the heated saltwater pool.
Location & Access
Palace Downtown is next to Burj Khalifa and The Dubai Mall, home to 1,200 stores, an aquarium, and an ice rink. Dubai International Airport transfers are available on request. The hotel is a 5-minute walk from the Dubai Fountain and Burj Plaza.
Services & Amenities
Club benefits include late check-out, complimentary shoe polish, and a daily fruit basket. The 24-hour reception offers room service, laundry, and business center access. Children under 12 stay free in extra beds, and babysitting can be arranged.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- Non-smoking rooms
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Laundry
- Dry cleaning
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
Room features
- Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- iPad
- Direct dial telephone
- AM/FM alarm clock
Location
Guest Ratings & Reviews
The hotel offers amazing in-room technology and service, but the dining experience may be inconsistent. The location is superb with easy access to top attractions in Dubai.
I had a wonderful stay at this hotel. The rooms had amazing views and were very neat and clean, making my stay comfortable. The service, especially from Yana, was exceptional and a major reason why I would come back to this hotel. The location was superb, right in the center of downtown with easy access to shopping and dining options. However, the dining experience, including the eggs, was not ideal. Despite this, the friendly staff and the stunning views of Burj Khalifa and the fountains made my stay memorable.
My stay at this hotel was fantastic! The rooms were spacious, well-appointed, and offered great views of the city. The location couldn't have been better, just a few minutes' walk to Dubai Mall, Burj Khalifa, and many restaurants. However, it was a bit disappointing that my room wasn't on a higher level and far from the lifts as I requested.
The hotel offers spacious and very comfortable rooms with fabulous beds and a balcony overlooking the fountain. The service is quite pleasant and helpful to everyone, providing room service, dry cleaning, laundry, airport shuttle, valet parking, and a paid airport shuttle. The location is fabulous, being just 5 minutes away from Dubai Mall connected through Souq Al Bahar, in front of the fountain, close to Dubai Mall, the Fountain, and Burj Khalifa. The dining experience, especially the breakfast buffet, is excellent. The facilities are top-notch, ensuring a luxury stay with great value for money.
I couldn't fully enjoy the amazing view outside due to the high balcony wall, but the room was comfortable. The service was excellent, although there was a slight delay on the last day. The location was perfect, offering a stunning view of Burj Khalifa and easy access to downtown Dubai. The dining options were varied, but service coordination could be improved.
The hotel has a fantastic location with a view of the Burj Khalifa and the dancing fountains, and it's very close to Dubai Mall. The rooms, though spacious, are a bit dated with old furniture, so I wouldn't recommend booking a Deluxe Fountain View Room. The service was a mix - some staff weren't helpful at all, but others like Adel & Nabil were very supportive and even upgraded me to a suite at a special rate. The location is superb for those wanting to explore Dubai Fountain and Dubai Mall.
Despite the lack of in-room amenities and dated fridge, the spacious and nicely decorated rooms offer a comfortable stay. The exceptional service with a personal touch truly made the experience memorable. The hotel's unbeatable location near iconic landmarks and attractions adds significant value to the overall stay.
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